Akendi is a customer research, user experience architecture, product innovation & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Specializing in usability consulting, usability testing, user experience design, web design, corporate identity, corporate communications and product design. With offices in Ottawa, Toronto, Canada, Cambridge, London, UK.