Crowd Muscle Research
Crowd Muscle is the creator of Private Crowd, a service designed for retailers and brands seeking to improve existing customer retention while keeping a pulse on brand sentiment. If you are looking to improve engagement and retention, combining dynamic segmention analysis with the Crowd Loyalty Index just makes sense. All you need is a simple customer list to get started. The guided Crowd Campaign process ensures that any marketer can seamlessly transform conventional contact information into active, powerful crowds of consumer advocates. The objective of Private Crowd is to create a living, breathing information asset that can be leveraged tactically to drive decision support, or to strategically drive retention-based policies and processes. The Crowd evolves over time, reflecting their current trends and views.